Importance of Employee Cyber-security Training

Recent reports from Trust-wave reveal that despite companies spending $96 billion on cyber security initiatives this year, 100 percent of all web applications continue to be vulnerable to attacks. To protect your company’s data from threats, it’s increasingly critical that employee cyber security training takes place in the workplace.

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Tips for Employee Cyber-security Training

Cyber security for your company starts with your employees. Utilize the following tips to secure your data and conduct employee cyber security training.

1. Include All Staff Members

No one is immune to hackers and cybersecurity attacks, so ensure all team members complete training. Don’t forget to include upper management, as well as IT department staff.

2. Review Signs of an Attack

One of the most important lessons in cybersecurity is recognizing signs of an attack. Review common signs that a device or network is under attack such as:

  • Systems running slowly
  • Abnormal activity on the corporate firewall
  • Access logs showing unusual login times and locations
  • Frequent pop-ups
  • Device freezing or crashing

These are just a few ways that attacks may be happening in your office. Encourage employees to alert you if they notice any of the above, or other unusual autonomous activity.

NOTE: Ensure employees that there’s no such thing as a silly question. It’s better to report a problem and it be a false alarm, than to go without reporting a problem and compromise your entire company network.

3. Explain Password Policies

One simple way that employees can safeguard their information, as well as company data, is using secure passwords. An employee’s password should contain a combination of various letters, symbols, numbers and capitalizations. No two programs or websites should have the same login credentials.

As you can imagine, remembering all of these long, unique passwords can be difficult. Consider investing in password management software like Last Pass for your business to help employees keep track of their secure passwords.

4. Go Over Preventative Measures

In addition to explaining the importance of password management, your employee cybersecurity training should include information on measures to prevent attacks and security breaches altogether. Provide your employees with the following tips to prevent attacks:

  • When accessing company data remotely, implement multifactor authentication.
  • Keep your operating systems, browsers, and antivirus and security software up-to-date.
  • Regularly update your passwords.
  • Never open attachments or click on links from an unknown sender.
  • Never share sensitive information via email.
  • Back up critical business files and data using cloud services

For more tips on preventing cyber attacks, utilize the Department of Homeland Security’s Stop.Think.Connect. for small and mid-size business resources. Stop.Think.Connect. is a public awareness campaign with the goal of educating users on cyber threats.

By helping employees understand the threat landscape and how to prevent network vulnerabilities, you are able to make cyber security a part of your company culture. For more information on how to protect your business from cyber attacks and to conduct employee cyber security training, contact your nearest Computer Troubleshooters office.


Computer Security Tips and How to Keep Cyber crime at Bay

If the local news station gave a report that crime is a problem in a certain town, it could mean a lot of different things to different people. Is it vandalism? Are robberies the problem? What about white-collar crime? Or could it even be violent crimes?


Just as there are many different ways that real-world criminals can commit crimes, there are a wide variety of cybercrimes that can be committed against a computer. Because of this, there is no singular way a computer can be protected. It has to be a combination of many different preventative steps in order to keep a computer – and all of its users – safe from cybercriminals.


Here are some computer security tips to help keep cybercriminals at bay:

Software Updates

The first place any computer user should start when thinking about computer security is making sure all software on a computer is up to date, whether it’s the operating system software or any other application. Cyber criminals who use intrusive attacks in order to place malware or steal information use imperfections in software (known as vulnerabilities) to access a target computer. Software manufacturers know this, and as soon as these vulnerabilities are discovered, they work to correct the issue and create a fix. These patches and updates can help keep a computer protected against these types of attacks.

Antivirus Protection

Having reputable antivirus security software should also be a high priority when considering computer security. The best option is using a well rounded program that offers a vast range of protections, such as Norton Security.

“Antivirus protection” is a bit of a misnomer. A computer virus is a very specific form of malware that looks to self-replicate and needs to be executed in order to work. There’s a whole slough of different ways to attack a computer, from Trojan horses, to spam e-mails, to rootkits, to phishing. All of these attacks have different methods of delivery as well as different ways of causing damage.

Some antivirus programs will only protect against certain forms of malware, or won’t protect against attacks from Web browsers or through e-mail. Norton Security can protect against almost every from of malware that exists today.

Ignore Hoaxes and Scams

The old saying, “If it sounds too good to be true, it probably is,” is as important to remember in the cyber world as it is in the real world. Many cybercriminals rely on hoaxes and scams to spread their malware or steal information. This can be done through bogus e-mails that may ask for a small amount of money in exchange for riches down the road, or it could be an advertisement for a medicine that costs 80 percent less than it does at the pharmacy. If an e-mail promises something for nothing, or asks for any personal information, it’s best to just delete this e-mail and forget about it.

E-mail Safety

Although they may seem harmless, chain e-mails can be one of the worst offenders of spreading viruses and other malware. Never open an attachment from an e-mail that either comes from an unknown source or from one that has been forwarded many times. Also, never click on links in e-mails from unknown sources or if the e-mail from a friend seems oddly formal or out of character.

Norton Security has protections against threats in e-mails. It can scan attachments and links in e-mails to determine if they’re safe. But even with that protection, it’s always better to be safe than sorry and err on the side of caution.

Strong Passwords

One way cybercriminals look to break into computers or steal information is through stealing passwords. This can be done by either making educated guesses at someone’s password (using the same word as the login, a street address, a child’s name, a pet’s name, etc.) or by using a program to run through all the permutations until it finds the right combination.

Creating strong passwords can help keep a computer safe. By not using obvious words (like “password” or “myname”), it can make a world of difference. Using random combinations of letters (upper and lower case), numerals, and punctuation marks is the best route to take. Also, programs like Norton Security can help encrypt personal information and passwords to add another layer of security protection.

Keep Personal Information Private

Some cybercriminals attempt to steal information by just plain asking for it. Any reputable organization will never ask for login and password information, Social Security numbers, credit card numbers, or any other type of personal information. Also, social networking sites and instant messaging programs may be personal, but that doesn’t mean they’re private. Cybercriminals know how to get information out of people that can be used against them, or how to find where they’ve displayed their personal information. Never post any information you don’t want strangers knowing about. Identity theft is something everybody should get educated about these days.

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By following these tips, a computer and data you administer will be much more secure and a much less favorable target for cyber criminals.